Open Start menu > type Network status and then click Network status.Also, reboot your casting device (laptop/PC). Reboot your router and Chromecast device by unplugging them from the power source for about 2 minutes.If you purchased the router, check your network firewall settings. Firewall: If you are renting a wireless router, please contact your internet provider. Ensure that firewall/antivirus software are up to date and isn’t blocking connections to the Chromecast device.If you need help with this, please check with your service provider for instructions. Chromecast devices can’t communicate with a laptop over these networks. Disconnect from Virtual Private Networks (VPNs) or proxy servers.If the browser needs to be updated, click Update Google Chrome to update your Chrome browser to the latest version. To check the version number, type about://chrome into the search bar. Confirm your Chrome browser is up to date.Make sure your computer is on the same network as your Chromecast device.
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